Airport valet operations

Valet Manager

Run your airport valet business
from booking to cash-up.

Manage availability, customer pricing, vehicle check-in, services, payments, reporting and branded online bookings from one focused browser workspace.

Why Valet Manager

Because airport valet only works when every detail stays connected.

Bookings, bay availability, customer pricelists, vehicle care, payments and customer self-service all touch the same operation. Valet Manager keeps those details together in one controlled workspace.

Know your space

Check undercover and open-air availability before a booking is accepted.

Price each customer correctly

Apply assigned pricelists, services and booking price snapshots automatically.

Let customers book themselves

Offer a branded portal for online bookings, prepayment, invoices and booking history.

Core platform

Built around the way airport valet businesses actually run.

Simple screens for staff, with the rules, checks and records handled underneath.

Availability checks

See whether the requested dates fit your undercover or open-air capacity before confirming the booking.

Overlap protection

Block the same vehicle from being booked across conflicting dates, so the calendar stays honest.

Unlimited pricelists

Assign customers to their own rates and let the booking calculate days, fees, services and extras automatically.

Booking price snapshots

Keep a copy of the booking's pricing rules, so late returns can be adjusted against the right pricelist later.

Vehicle check-in/out

Record odometer, fuel, photos, vehicle condition, drop-off person and pickup person for better accountability.

Services and extra bays

Add washes, detailing, caravan bays or other extras to a booking and track what still needs to be done.

Occupancy and yard checks

Watch capacity while booking, review occupancy over time, and reconcile the yard when physical counts matter.

Payments without card storage

Support EFTPOS, Stripe and other payment methods while avoiding stored card details inside Valet Manager.

Reporting and performance

Understand occupancy, revenue, item contribution, payments, customers, services and operational activity.

Today screen

The next job should be obvious.

Valet Manager keeps today's drop-offs, pickups, vehicle care work and yard activity close to the surface, so staff can move quickly without digging through reports.

  • Drop-offs and pickups for the day in one operational view.
  • Wash and detail jobs visible with due times.
  • Vehicle status from onsite to parked, with detailer, ready or checked out.
  • Optional flight information when a flight data connection is configured.
Today Live operations
08:20
Drop-off due Customer, vehicle, booking notes and parking type ready.
09:05
Pickup expected Return handover, balance and pickup person available.
11:30
Vehicle care due Wash and detail work due before customer return.
Yard check balanced Counted vehicles match the system record.
Branded portal

Your customers book through your brand.

Give valet customers a portal link for your own website. They can make bookings, prepay, receive invoices and review their history while staff see the booking appear in real time.

When a business uploads its logo, Valet Manager can derive brand colours for customer-facing invoices and portal touches.

Online bookings Customer bookings appear live for staff.
Stripe prepayment Card details are handled by Stripe, not stored in Valet Manager.
Invoices and history Customers can receive invoices and review past bookings.
Back office

Operational records that can carry through to the books.

Bookings do not sit alone. Payments, services, commissions, statements and ledger entries can all stay connected.

Payments and cashup

Take payments by supported methods and reconcile shift cashup without losing the link back to bookings.

Supplier commissions

Handle aggregator and external supplier commissions with rules that fit the way the business operates.

Account statements

Generate and email 30, 60 and 90 day statements in bulk for account customers.

Ledger and GST

Write booking transactions to the ledger and maintain structured accounts for reporting and GST visibility.

Daily flow

From customer booking to vehicle return without losing the thread.

The system is shaped around the real movement of an airport valet operation.

1

Book

Staff or customers create the booking with dates, parking type, vehicle and account details.

2

Price

Availability, pricelist, services, extra bays and price snapshots are handled automatically.

3

Check in

Record fuel, odometer, photos, condition notes and who brought the vehicle in.

4

Store

Track location, yard status, occupancy, services and whether the vehicle is with a detailer.

5

Return

Prepare the pickup, finalise balances, record who collected it and complete checkout.

6

Review

Report on revenue, occupancy, services, ledger activity and operational performance.

Pricing

Start with a trial. Keep it if it earns its place.

One private company workspace with controlled staff access.

Free Trial

$0 / 30 days

Explore the system with your team and see whether it suits the way your valet operation runs.

Start Free Trial

Annual

$3795.00 / year

Year-round access for bookings, customers, vehicles, reporting and back-office control.

Start Free Trial
FAQ

Common questions before you start.

Valet Manager is built for private airport valet operations and controlled company access.

Where is my data hosted?

Valet Manager is hosted in Microsoft Azure Australia Central.

Do I need to install an app?

No. The HQ site and application run in modern web browsers.

Can customers make their own bookings?

Yes. Each valet business can use a branded portal link so customers can create bookings, prepay where enabled, receive invoices and view booking history.

Does Valet Manager store card details?

No. Card handling can be done through providers such as Stripe, with only safe reference details such as the last four digits visible afterward where applicable.

Are flight lookups required?

No. Flight information is optional and can be connected when a business wants airline, terminal, destination and delay visibility inside the workflow.

Can staff access be controlled?

Yes. Staff access can be controlled with permissions so experienced users can see and do more where appropriate.

Support

Support when you need it

Valet Manager is designed to be explored through the trial and used from within the system. When something needs human attention, email support keeps the request clear, traceable, and easy to resolve.

Contact

Send us a message.

Tell us what you need and we will respond by email. Support is handled remotely so requests can be reviewed and answered clearly.

Remote email support keeps requests traceable and gives us room to answer properly.